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Step 7: Transfers complete
Most orders take 2 weeks to complete. But because of the different circumstances involved in each order that could very. Very large orders for example could take longer while small, straight forward orders not even a week. We have also found that these transferred tapes make great Christmas gifts. This means the holidays may be very busy, therefore slowing things down.
No matter the case we have always been happy to work with clients and their deadlines. All you need to do is ask. There is no extra charge at this time to accommodate a special turn-around.
When your order is complete (or analyzed which ever be the case) you will hear from us by email or by phone. If you included your credit card info on your order-form we will be contacting you just to let you know how much your total is and that we are running your card. If you did not send your payment info we will be calling to discuss your total and take your credit card information over the phone. If you would rather send a check that can be arranged also. We also accept Pay Pal.
Once payment is made your tapes and new CDs will be safely packaged and shipped back to you. Remember, we do keep a copy of your audio and CD label on file to assure a safe return. Also, if after receiving your CDs you discover other family members would like their own copies we can provide you with duplicate CD with matching label for just $5 each. Remember we only keep these back-up files for 30 days untouched. Any reorder would start a new 30 days.
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If you still have a question or problem with please contact us by email at info@reel2reel2cd.com or toll free 1-800-617-8273 10am to 7pm EST or leave a message anytime.
links | print order form | privacy policy | testimonials | baking | free analysis
