Step 5: Shipping your
tapes to us
Contact
Us: Once
you have decided what you have, and decided you would like to
have it transferred to CD, (or analyzed for the possibility of
transfer) you may want to contact us by email
(info@reel2reel2cd.com)
or telephone (1-800-617-8273). Even if you don't really have
any questions this step may help you feel better about sending
your tapes off to "some website". Of course this is
totally optional.
30 Day Back-up Copy:
Now for shipping. First we want you to know right up front
that no tapes have ever been lost in transit to us or from us.
Also, after we digitize your tapes for the first time we keep
a digital copy of your tapes on hard drives here for 30 days.
This means if something was to happen on the return trip or
you needed additional copies, we
could simply pull up our back-up files and remake the CDs.
Shipping address:
Reel 2
Reel 2 CD Transfer
133 Kennedy Drive
Medway OH 45341
Don't forget your return address
Safe Shipping Tips: We understand sending your
irreplaceable tapes to us for transfer can be a scary task.
With a few steps of caution your tapes can arrive just
as safely as driving them across town. In over five
years of doing mail order business we have never had a clients
tapes lost or damaged in the mail. The purpose of this page is
to share with you what we have learned over the years.
These are not just our opinions.
-
Do not use envelopes of any kind to ship your tapes.
They are prone to rip open during delivery. This includes the
Priority envelopes the post office gives out. It seems like
the logical choice for just one reel or small reels but please
refrain. The post office will give you free boxes when
shipping Priority mail.
-
Do
not use Media Mail. "Media Mail" is a form of third class
mail the post office uses for shipping books, tapes and other
forms of media. Your tapes and movies would qualify for this
type of transportation but we do not recommend you use it.
Considering what you are mailing this is no time to pinch a
penny.
-
Don't forget your Return address. Please make sure you
have supplied a legible return address on the outside of the
box. You should also have our order form on the inside of the
box with your contact information. It is important to have an
address on the inside and the outside of the box. If something
was to happen to the box that left the outside label
unreadable, the shipper will open the box and look for a
shipping address inside. It is very common for clients to
forget to include the order form. So please, don't forget the
order form.
-
Use Priority Mail. We highly recommend the Priority
Mail service offered by your local post office. They will even
supply you with a free box. This is a great way to ship your
tapes. In most cases your tapes will arrive to us in 2 days.
The less time your tapes have to travel the better. Don't
sweat the return trip.
-
After we have transferred your tapes or movies we return your
originals with the new CDs/DVDs. We also keep a digital copy
of your files here in the event something happens on the
return trip. Just a little extra precaution we take to ensure
your memories are safe.
If you still have a question or problem with shipping please
contact us by email at
info@reel2reel2cd.com or toll free 1-800-617-8273 10am to
7pm EST or leave a message anytime.
Go to Step 6
